Testimonials

Our AC went out last night, so I called Prosper Air this morning at 7:30 a.m. when most other AC service providers were still closed. They answered and got me scheduled for the same day! That afternoon, they came out and replaced the part that had gone bad and got our AC running in under 20 minutes! It’s 106 degrees today, so my family and I are really happy to have AC again! They were friendly, professional, on time and had fair pricing. I’ll definitely reach out to them next time we need HVAC service!

One of our A/C units went out on Labor Day weekend. Of several companies we called they were the first to respond. They came and diagnosed the problem very quickly and were happy to explain how everything worked. Got a second opinion just to be sure and Prosper Air was much more cost effective. They installed a new condenser and everything was working in less than a week (time was mostly on me). Great to work with and very professional and nice. Didn’t try to sell me on anything I didn’t need and were very honest people. No need to use anyone else when it comes to AC work.

Great service and timely dispatch. The were very good in follow up appointments to fit in our schedules. Great husband and wife team. This was my second time using them and I added a service program for the next year.

I had to reach out to Prosper Air the other day. Whenever you need to contact an AC company you’re usually stressed out. This was the first hot week and our AC decided to stop. I reached out at 11pm and they were here the next afternoon. Very quick and the tech was amazing and knowledgeable. She knew the problem immediately and told me what needed to be done. She was honest and didn’t try to upsale me on new filters of anything like that. I’ll definitely use Prosper Air again!

Prosper Air came out quickly to fix my heater! I was so impressed with their professionalism, price and communication! I will definitely be using them again.

Great Heating & Air service/repair company! This family-owned business is excellent and they are prompt and professional. We had HVAC issues that they diagnosed and repaired within 24 hours. I highly recommend this business for your HVAC needs.

I’m such a beginner with all aspects AC care. Tabitha was so kind and helpful and cared to teach a lot about maintenance of the units. The job I called her for (change our filters; I had no idea what to do) was done quickly and while I would have been satisfied there, she cared to stay and teach me, and also hose down our condensers (condensers, learned that word from her! Lol). Also really appreciate the short wait for an appointment. Would call her again if needed!!

ProsperAir is the best and Tabitha is awesome – she has always been available when we’ve had HVAC emergencies. We appreciate her willingness to troubleshoot via video which allowed our issues to be resolved in even quicker time!

I can honestly say that the team at Prosper Air is exceptional. They are honest, transparent, and incredibly knowledgeable. Most importantly, they deliver on their word. It’s rare to find a company that combines professionalism with genuine integrity, but Prosper Air does exactly that. Highly recommend!

A/C stopped working late in the day with outside temps almost in the 100’s. Prosper Air was called (second time I used them). They (Justin the owner) was at my house, after hours, with the proper parts in his truck and fixed me up quick! I called Prosper Air because they helped us out before and Josh, their tech, couldn’t have been more friendlier or professional. This is a small but amazing company. We love mom/pop businesses and will continue to use Prosper Air in the future along with telling others about our experience.