Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

B

Exceeds expectations. Arrived on my doorstep 1 minute early, 1:29 for a 1:30 PM appointment on a Saturday no less. A very nice family. Justin and Tabitha arrived and worked as a team, to diagnose the issue in an efficient manner. It was a typical Dallas hot August Saturday, and they worked very hard to get after the issue and diagnose the problem. I carry an annual maintenance contract with Prosper Air, where they come out 2x per year for preventative maintenance. I highly recommend this company. They are locally owned and do a great job.

Thomas B.
5

One of our A/C units went out on Labor Day weekend. Of several companies we called they were the first to respond. They came and diagnosed the problem very quickly and were happy to explain how everything worked. Got a second opinion just to be sure and Prosper Air was much more cost effective. They installed a new condenser and everything was working in less than a week (time was mostly on me). Great to work with and very professional and nice. Didn’t try to sell me on anything I didn’t need and were very honest people. No need to use anyone else when it comes to AC work.

Rusty D.
Allen, TX
5
R

A/C stopped working late in the day with outside temps almost in the 100’s. Prosper Air was called (second time I used them). They (Justin the owner) was at my house, after hours, with the proper parts in his truck and fixed me up quick! I called Prosper Air because they helped us out before and Josh, their tech, couldn’t have been more friendlier or professional. This is a small but amazing company. We love mom/pop businesses and will continue to use Prosper Air in the future along with telling others about our experience.

Grady R.
5

9 pm, eve before a holiday? No problem! 20 minutes later we have cold air blowing. Thank you, Prosper Air!

PJ Mc
5

You can’t get much better than these folks. I’ve used them for over seven years, always are honest, affordable, and even when busy go out of their way to get out to you. I just called them with a problem on a Sunday evening and they were out Monday morning with an inexpensive repair (thank goodness!) They won’t oversell you – they do solid work. That simple. I won’t go anywhere else.

Gavin Osters
McKinney, TX
5
R

I highly recommend this company. They are very fair on their prices and keep their appointments. They worked us in the schedule extremely fast. We will definitely be calling them again for any issues. They truly care about their customers. Tabitha was great!

N R

Y’all. The AC went out Sunday downstairs, we had Prosper Air come out and within 25 min and one part replaced, it was fixed! The bill was only $280. We went from thinking it was going to cost thousands (even under warranty) to this. Highly recommend, family owned and operated! (The capacitor was bad.)

Shonda Chiotti
5

I had to reach out to Prosper Air the other day. Whenever you need to contact an AC company you’re usually stressed out. This was the first hot week and our AC decided to stop. I reached out at 11pm and they were here the next afternoon. Very quick and the tech was amazing and knowledgeable. She knew the problem immediately and told me what needed to be done. She was honest and didn’t try to upsale me on new filters of anything like that. I’ll definitely use Prosper Air again!

Kaci R.
Frisco, TX
5

I’m actually writing this review on behalf of my husband who is not easily impressed. However, after meeting this wonderful duo he rushed to call me of their great service. They are prompt, fair and very knowledgeable in their field. Gave my husband great advice on upkeep and preventive measures. Highly recommend!

Dee Dee M.
Frisco, TX
5